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Medical Office Administrator - Virtual Front Desk

We are 9 Centres of Excellence in Diabetes & Endocrinology, in 3 provinces (Quebec, Alberta and Ontario).

We’re very proud to be one of Canada's Best Workplaces™.

Currently, our growing team is looking for a Medical Office Administrator to join our growing Virtual Front Desk environment on a permanent, full-time basis at our Bayview Corporate office in Toronto . 

What you’ll be doing:

  • Responding to a multi-line phone switchboard to answer patient inquiries
  • Completing physician's daily tasks and assignments (Outbox)
  • Management of all patient appointments appropriately and physicians' schedules
  • Assist with external referrals to other specialists and programs (i.e. specialists, tests etc)
  • Providing required information to billing clerk to complete Medical Billing and claims rejections when required


  • Must have previous experience managing a multi-line switchboard
  • Medical Office Experience and/or Medical Office Assistant Diploma is a must
  • Excellent interpersonal and communication skills
  • Ability to thrive in a fast-pace environment 
  • Strong multi-tasking skills - must be able to operate and manage multi-line phone system and large amount of patient groups

We’re looking for dynamic people who embrace learning and growth opportunities; people with vision.

LMC provides four industry-leading programs:

  • Specialist healthcare (publicly-funded) - representing the largest non-academic group of Endocrinologists globally
  • Nationally-accredited Diabetes Education Program
  • Canada's largest Clinical Research network specializing in  Diabetes innovations
  • A network of diabetes focused pharmacies

Why LMC might be right for you!

  • 2016 Certified Best Workplace™
  • 2014 and 2015 Canada’s Best Workplaces™
  • Fantastic culture based on learning and growth
  • Competitive community based salary
  • Comprehensive Health Benefits & Pension matching
  • Financial support and time off for career training and development·
  • Christmas to New Year’s off; Summer Long Weekends
  • State of the art Electronic Medical Records (EMR) environment

LMC is committed to meet the accessibility needs of persons with disabilities in a timely manner. These accommodations will be available upon request.

We thank all candidates, however, only those candidates selected for an interview will be contacted.

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