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Medical Office Administrator/ Secrétaire Médicale

LMC provides 13 Centres of Excellence in Diabetes & Endocrinology, in 3 provinces (Ontario, Alberta and Quebec). 

LMC is proud to have earned 2014 and 2015's Great Places to Work in Canada award.

Currently, our rapidly expanding team is looking for a Medical Office Administrator/ Secrétaire médicale who can work for us on a full-time permanent basis, supporting our LMC Montreal- Ville Saint-Laurent site.

Responsibilities include but are not limited to

  • Checking in patients (reception/registration) and checking out patients (scheduling follow ups)
  • Responding to all telephone inquires and retrieving and returning messages daily from the voice mail system
  • Completing physician's daily tasks and assignments (Outbox)
  • Liaising with medical laboratories/physician offices for appropriate patient documentation
  • Management of all patient appointments appropriately and physicians' schedules
  • Medical assistant support when required
  • Handling incoming and outgoing mail, faxes and shipments (site specific)
  • Preparing and pulling charts when necessary
  • Ordering office and medical supplies, when required
  • Assist with external referrals to other specialists and programs (i.e. specialists, tests etc)
  • Complete third party forms & letters when required
  • Providing required information to billing clerk to complete Medical Billing and claims rejections when required
  • Process patients accounts receivable (credit card, debit, cheque & cash payments) when required
  • Downloading dictated files onto medical software system

Requirements

  • Medical Office Experience and/or Medical Office Assistant Diploma
  • 0-2 years experience is considered an asset
  • Good interpersonal and customer service skills
  • Good multi-tasking skills - must be able to operate and manage multi-line phone system and large amount of patient groups
  • Bilingualism in French/English is mandatory

LMC seeks dynamic individuals who embrace learning and innovation opportunities and those who contribute to great visioning.

LMC provides four industry-leading programs:

  • Specialist healthcare (publicly-funded) - representing the largest non-academic group of Endocrinologists globally
  • Nationally-accredited Diabetes Education Program
  • Canada's largest Clinical Research network specializing in  Diabetes innovations
  • A network of diabetes focused pharmacies

Why LMC might be right for you!

  • 2016 Certified Best Workplace™
  • 2014 and 2015 Canada’s Best Workplaces™
  • Fantastic culture based on learning and growth
  • Competitive community based salary
  • Comprehensive Health Benefits & Pension matching
  • Financial support and time off for career training and development·
  • Christmas to New Year’s off; Summer Long Weekends
  • State of the art Electronic Medical Records (EMR) environment

LMC is committed to meet the accessibility needs of persons with disabilities in a timely manner. These accommodations will be available upon request. 

We thank all candidates, however, only those candidates selected for an interview will be contacted.

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