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Medical Office Administrator- Referrals Department

We are 11 Centres of Excellence in Diabetes & Endocrinology, in 3 provinces (Quebec, Alberta and Ontario).

We’re very proud to be one of Canada's Best Workplaces™.

Currently, our growing team is looking for a Medical Office Administrator- Referrals Department to join us on a permanent, full-time basis at our Bayview Corporate office in Toronto .

What you’ll be doing:

  • Ensure all required medical documentation is provided and when necessary, request additional information necessary for patient appointment
  • Address referral requests and maintain consistent communication/processes with referring physicians
  • Book and re-schedule all new patient appointments
  • Respond to patient and physician inquiries regarding referrals
  • Communicate with Medical Office Administration across all clinics to ensure effective referral processing
  • In collaboration with site Administrator, coordinate and update physicians' schedule for booking efficiencies.
  • Perform various administrative functions , such as, but not limited to, faxing, scanning, photocopying and filing; execute any other duties as may be required by Admin Coordinator, Operations or LMC Management.

We’d love to see:

  • Medical Office Experience and/or Medical Office Assistant Diploma
  • Excellent interpersonal and communication skills
  • Strong multi-tasking skills - must be able to operate and manage multi-line phone system and large amount of patient groups
  • Knowledge of medical terminology will be considered a strong asset
  • Ability to multi-task in a fast paced environment
  • Excellent customer service skills and telephone etiquette
  • Intermediate typing skills and knowledge of MS Word, Excel and Outlook and medical software

We’re looking for dynamic people who embrace learning and growth opportunities; people with vision.

LMC provides four industry-leading programs:

  • Specialist healthcare (publicly-funded) - representing the largest non-academic group of Endocrinologists globally
  • Nationally-accredited Diabetes Education Program
  • Canada's largest Clinical Research network specializing in  Diabetes innovations
  • A network of diabetes focused pharmacies

Why LMC might be right for you!

  • 2016 Certified Best Workplace™
  • 2014 and 2015 Canada’s Best Workplaces™
  • Fantastic culture based on learning and growth
  • Competitive community based salary
  • Comprehensive Health Benefits & Pension matching
  • Financial support and time off for career training and development·
  • Christmas to New Year’s off; Summer Long Weekends
  • State of the art Electronic Medical Records (EMR) environment

LMC is committed to meet the accessibility needs of persons with disabilities in a timely manner. These accommodations will be available upon request. 

We thank all candidates, however, only those candidates selected for an interview will be contacted.

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