Optician/Optical Sales Associate

Richmond Hill, ON, Canada
Full Time
Experienced
Our growing team is looking for an Optician/Optical Sales Associate who can work with us on a full-time basis at our Individual Eyes location in Richmond Hill

Responsibilities:
  • Greeting patients in person, by telephone, or online
  • Booking/Scheduling appointments
  • Making recalls and cold calls to book appointments
  • Pretesting patients and other auxiliary tests
  • Choosing the right lenses for patient’s prescription
  • Helping patients choose eyeglasses and taking all necessary measurements
  • Repair, adjust and dispense eyeglasses
  • Trouble shooting in cases of non-adapt
  • Contact lens training
  • Explain procedures and costs to patients
  • Facilitate patient referrals to other healthcare professionals
  • Ensuring the office is billed properly for orders and proper credits are issued
Requirements:
  • College graduate or higher
  • Driver’s license, occasional commute to other locations
  • Minimum one year working in optical or optometry office
  • Excellent verbal and communication skills
  • Strong interpersonal skills, friendly and caring, outgoing personality
  • Customer service experience is essential
  • Confidence in cold calling
  • A born salesperson, someone who excels at sales and finds sales enjoyable
  • Must be proficient with computers and excel spreadsheets
  • Able to follow directions and take personal responsibility for actions
  • Must demonstrate strong time management and organizational skills
  • Ability to work independently and in a team
  • Passion for learning and dealing with people
  • Able to follow through on tasks with attention to detail
  • Able to multitask

We thank all candidates, however, only those candidates selected for an interview will be contacted.
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